Last updated: December 18, 2025
1. Introduction
Welcome to SummaryWise ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and related services.
2. Information We Collect
We collect information that you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This may include:
- Name
- Email address
- Payment information (processed securely through our payment provider)
We also automatically collect certain information about your device and how you interact with our services, including:
- IP address
- Browser type and version
- Operating system
- Usage metrics including feature usage, performance metrics, and error events
- Anonymous installation identifier (randomly generated for each extension install)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Understand how users interact with our services
- Detect, prevent, and address technical issues
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following situations:
- With service providers who help us operate our business
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or transaction
5. Third-Party Services
We use the following third-party services:
- Payment Processing: Stripe securely processes subscription payments
- PostHog: Product analytics service that helps us understand how users interact with our extension and improve our product. PostHog's privacy policy is available at https://posthog.com/privacy
- Supabase: Provides database and authentication services
- AI Services: We use OpenAI or xAI to process video transcripts and generate summaries
6. Analytics and Tracking
We use PostHog, a product analytics platform, to understand how our extension is used and to improve our service.
What we collect:
- Feature usage (which features you use and when)
- Performance metrics (response times, success/error rates)
- Anonymous identifiers (a unique ID for your extension installation)
What we do NOT collect:
- Video IDs or URLs of videos you watch
- Your browsing history
- Video transcripts (not sent to analytics)
Data storage and retention:
- Analytics data is stored on PostHog's servers in the United States
- Data is retained for 1 year for product improvement purposes
- Account data is stored separately and retained until you delete your account
Your choices:
To request deletion of your data, contact us at contact@summarywise.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@summarywise.com